Get Rs 500 off all orders with code "KUMBH25"
    1. Registration related

    HOW do I register?
    You can register by clicking on the 'REGISTER' link at the top right corner of the homepage.

    Are there any charges for registration?
    NO, registration on Hair Factory India is absolutely free of cost.

    2. How Do I Cancel My Order?

    Changed your mind and do not wish to buy the product that you have ordered?
    The products are shipped within 24 hours of purchase. As a result, an order can only be cancelled if it has not been processed or shipped.

    3. How Do I Track the Status of My Order?

    Click on to 'My Account' and then the ‘Order History' section on your order  account to view all details like the order number, date of order placement, product and quantity, value, payment mode and status of the order.

    4. What types of hair products do you offer?

    We offer a wide range of hair products including wigs, hair extensions, and hair replacement systems for both men and women. You can explore our collections on our website.

    5. How can I get a discount on my order?

    You can get Coupon Code all orders by using the checkout.

    6. Do you offer free shipping?

    Yes, we provide free delivery worldwide on all orders.

    7. What payment methods do you accept?

    We accept various secure payment methods including credit cards, debit cards, and other online payment systems.

    8. How can I track my order?

    Once your order is shipped, you will receive a tracking number via email that you can use to track your order on our website.

    9. What is your return policy?

    We have a customer-friendly return policy. If you are not satisfied with your purchase, you can return it within 15 days for a full refund or exchange.

    10. How can I contact customer support?

    You can reach our customer support team 24/7 through our website's contact form or by emailing us directly at support@hairfactoryindia.com.

    11. Do you offer customization for hair systems?

    Yes, we offer flexible customization options for our hair systems to meet the specific needs of our clients.

    12. Are your products genuine?

    Absolutely! We pride ourselves on providing genuine products and maintain strict quality control throughout our manufacturing process.

    13. How can I subscribe to your newsletter?

    You can subscribe to our newsletter by entering your email address on our website to receive updates on new collections and special offers.

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